According to the NEPRA sources. The National Electric Power Regulatory Authority (Nepra) has allowed power distribution companies (Discos) to recover Rs 41.938 billion from their consumers for the first quarter of (July-September) 2022-23 under the QTA mechanism.

Although electricity prices are already so high, the common man is suffering to pay the wapda electricity bill. So again it will create a burden on the consumer of all discos.

IMPACT OF QTA ON THE DISCOS

The impact of QRA will vary on every Electricity Distributions companies as shown under

• IESCO consumers will be of Rs 1.97 per unit,
• LESCO Rs 2.76 per unit,
• GEPCO Rs 4.06 per unit,
• FESCO Rs 3.26 per unit,
• MEPCO Rs 4.80 per unit,
• PESCO Rs 1.25 per unit,
• HESCO Rs 1.77 per unit,
• QESCO Rs 4.09 per unit,
• SEPCO Rs 2.31 per unit, and
• TESCO Rs 3.62 per unit

which will be recovered from the consumers in a period of two months i.e. February and March 2023.

The authority, in consistency with its earlier decision in the matter, has also decided not to include the amount of legal charges requested for the 1st Quarter amounting to Rs 4.2 million and also the amount of Rs 545.55 million requested for the previous quarters on the same account, while working out the instant quarterly adjustments.

As per details, the tariff would range between Rs 1.49 and Rs 4.46 per unit for various consumer categories. The increase was made during the financial year’s first quarter in the adjustment account.

The hike in the tariff will be implemented only for the month of February and March, 2023, and will not be taken into effect for K-Electric and Lifeline customers.

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Peshawar Electricity Supply Company (PESCO) is providing all the required online services to its consumers. PESCO is providing online services from payment and downloading of duplicate bills to online help services. Here, on this platform, we will tell how one can access PESCO Helpline.

What is PESCO Help Line

A  PESCO Customer help line, also called a Pesco customer service line or a PESCO customer support line, is a telephone number that customers can call to get assistance with products or services. These lines are typically staffed by trained customer service representatives who are able to answer questions, provide information, and resolve problems that customers may be experiencing.

A customer helpline can be an important tool for companies to ensure that their customers are satisfied with the products and services they provide. In addition to addressing immediate concerns, customer service representatives can also gather feedback and use it to improve the overall customer experience. They can also provide an opportunity for cross-selling or upselling.

There are several types of customer help lines, including toll-free numbers, local numbers, and international numbers. Toll-free numbers, also called 800 numbers, allow customers to call the help line without incurring long-distance charges. Local numbers are used to reach a customer service representative in a specific area, while international numbers are used to reach representatives in other countries.

In addition to traditional telephone-based customer help lines, many companies now also offer assistance through other channels such as email, live chat, and social media. Self-service options such as FAQs and knowledge bases are also commonly used to assist customer on their own. Some companies also use Artificial Intelligence(AI) powered chatbots to provide quick and efficient assistance to customers 24/7.

It is important for companies to make sure that their customer help lines are easily accessible and that customers are able to reach a representative quickly and easily. Additionally, companies should ensure that the representatives on their customer help lines are well-trained and equipped to handle a wide range of customer concerns.

PESCO Helpline Numbers & Email Addresses:

Here is the complete list and numbers with emails are given below. In case of emergency and complain you can approach following PESCO UAN and email addresses:

Helpline	111-000-128
Suggestions	pescosuggestions@gmail.com
Billing Complaints	billing.pesco@gmail.com
Theft Report	theftreport.pesco@gmail.com
Other Complaints	complaintpesco@gmail.com

PESCO’s Respective Circles Numbers

Peshawar	091-9212523
Khyber	091-9217576
Mardan	0937-9230288
Swabi	0938-221209
Swat	0946-9240367
Abbottabad	0992-9310089
Mansehra	0997-920018
Bannu	0928-613173

Pesco Bill Helpline FAQs

How low voltage issue can be solved in area?

To solve low voltage issue in your area kindly contact SDO/XEN/SE of your area. They will see the problem behind this and refer to PESCO Headquarters for augmentation work.

What can be done to extend load of electricity for commercial purposes?

PESCO offers an A & A form for the extension of load:

To extend your load you would have to deposit the difference of security between sanctioned load and applied load. Apart from this, you’ll also have to pay the following charges:-

• Cost of material required for electricity load extension.
• If you have availed any kind of subsidy or benefit in capital connection cost while getting the new PESCO Connection, you’d have to pay that.

What can be done when you are getting the PESCO bills on the name of the previous house owner?

The procedure for name change is just as same as prescribed for new connection.

What can be done when your new PESCO electricity meter runs faster than the older one?

The reason behind this is that the new meter is working properly and in a perfect way. While, the old meter became slow and sluggish with the passage of time or due to the internal issues or external factors.

How can the dangerous wires and poles can be removed from the doorway to avoid any kind of unhappy incident?

As the poles and electricity wires were installed before the construction of buildings of houses. So, if anyone wants to relocate the poles and wires, they have to visit the executive engineer operation of your area, they will prepare the chart containing the estimates cost for the relocation of poles and wires. That cost will be paid by the applicant.

Govt Announced A  Kissan Package 2022

Package Introduction

In line with the proposal sent by the federal government in concurrence regarding Kissan Package 2022 announced by Prime Minister Shehbaz Sharif in October, the National Electric Power Regulatory Authority (NEPRA) Tuesday notified a power tariff cut by Rs3.60 per kWh.

NEPRA mentioned that the Ministry of Energy had filed an application on December 13, requesting the authority to share its concurrence regarding Kissan Package 2022 for a reduction in the price of electricity for agricultural consumers.

Following the request, NEPRA reduced the power tariff by Rs3.60 per unit in their current base rate of Rs16.80. These rates are also applicable to private agriculture consumers of all DISCOs and K-Electric.

PM Shehbaz announced a special Kissan Package worth Rs1,800 billion to facilitate farmers who will be provided loans, sufficient availability of fertilizers at reduced rates, and a reduction in electricity tariff for around 300,000 agricultural tube-wells across the country.

Download Notification File

NEPRA NOTIFIED THE FOLLOWING KEY POINT

• Private agriculture consumers of all distribution companies and K-Electric shall be provided relief of Rs3.60 per kWh in their current base rate of Rs16.80 per kWh
• Fuel charges adjustments, quarterly tariff adjustments and taxes, and duties shall be paid by the consumers as usual.
• Additional supplementary grant of Rs28 billion with effect from November 1, 2022, in the head of Tariff Differential Subsidy (TDS)
• Release the same grant to the Power Division for the implementation of PM’s Kissan Package

“The authority has considered the request of the ministry and observed that the ministry has not requested any change in the NEPRA-determined tariff or revenue requirement of distribution companies.

“In view thereof, the authority has no objection to the instant proposal, as it does not have any impact on NEPRA determined tariff, hence, approved. No adjustment on this account will be allowed in the tariff determination of DISCOs,” the statement read.

HOW THIS PROGRAM WORKS?

1. Energy efficiency programs: Many utilities offer energy efficiency programs that can help agricultural consumers reduce their energy consumption and lower their electric bills. These programs may include energy audits, rebates for energy-efficient appliances and equipment, and other resources to help consumers save energy.
2. Low-income assistance programs: Some utilities offer special rate programs or financial assistance programs for low-income customers, including those in the agricultural sector. These programs can help reduce the burden of high electricity costs for those who may struggle to pay their bills.
3. Agricultural rate programs: Some utilities offer special rates for agricultural customers, which may be lower than the standard rates for residential or commercial customers. These programs can help agricultural consumers save money on their electric bills.
4. Government programs: There may be state or federal programs available to help agricultural consumers with their energy costs. For example, the PAk . Department of Agriculture offers several programs that provide financial assistance to farmers.

Congratulation to all the newly appointed employees. Welcome to PESCO company. The PESCO company is like a family for all the workers, who work under PESCO day and night for the betterment of the Department.

Newly appointed employees after arrival in their concerned offices have some paperwork to fulfill in the best interest of authority. It is a required process for every newly appointed employee. These documents contain the following

Affidavit

An affidavit is a written statement that is made under oath. It is a formal document that is used in legal proceedings to provide testimony or evidence. An affidavit is typically used in place of oral testimony in court, and it is considered to be a legally binding statement.

An affidavit is typically prepared by a person who has personal knowledge of the facts being presented. The person making the affidavit must swear or affirm that the information contained in the document is true and accurate to the best of their knowledge. Affidavits are often used in civil and criminal cases, as well as in other legal proceedings such as divorces and bankruptcy cases. They can be used to provide evidence of the truth of a matter, or to support a particular argument or position.

Download Affidavit Form

Asset Declaration Form

An asset declaration form is a document that is used to list and describe an individual’s personal and financial assets. This may include items such as real estate, vehicles, cash, investments, and personal property. The form may also require the individual to disclose any liabilities, such as debts or outstanding loans.

Asset declaration forms are commonly used for a variety of purposes, including for financial disclosure in divorce or legal separation cases, for financial planning or budgeting purposes, and for personal or business loans. In some cases, asset declaration forms may be required by law, such as for public officials or candidates for public office.

Asset declaration forms typically require the individual to list their assets and provide details about each asset, such as its value and location. The form may also require the individual to disclose any changes in their assets over a specific period of time. It is important for the individual completing the asset declaration form to be accurate and truthful in their disclosures, as the form is typically considered to be a legally binding document.

Download Asset Declaration Form

Surety Bond

A surety bond is a financial agreement that is used to guarantee the performance of a person or business. It is a three-party contract in which one party, the surety, guarantees the performance of another party, the principal. The third party is the obligee, who is the person or entity that is protected by the bond.

Surety bonds are commonly used in the construction industry, where they are used to guarantee that a contractor will complete a construction project in accordance with the terms of the contract. They can also be used in other industries, such as for licensing or permitting purposes, or to guarantee the performance of a business or individual in a specific role.

In the event that the principal fails to perform as required, the oblige can make a claim against the bond to seek compensation. The surety will then investigate the claim and, if it is found to be valid, will compensate the oblige up to the amount of the bond. The principal is then responsible for reimbursing the surety for any payments made on their behalf.

Download Surety Bond

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Fesco Bill

IESCO Bill

In the past several months the FCA fuel cost has been charged to the consumers of PESCO . Now reduction in Fuel Prices on the whole the GOVT has decided to cut down the power tariff. So the meeting was held by NEPRA at its headquarters under the supervision of the NEPRA chairman.

Now it appears that the National Electric Power Regulatory Authority (NEPRA) in Pakistan has notified a reduction in fuel cost adjustment (FCA) for consumers of certain distribution companies like (LESCO | GEPCO | FESCO | IESCO | MEPCO | PESCO | HESCO | SEPCO | QESCO | TESCO) for the month of October 2022. The adjustment will apply to all users except those consuming up to 300 units, electric vehicle charging stations, and agriculture consumers, and will be reflected in their December bills.

NEPRA has stated that this reduction is due to the purchase of 47.77 gigawatt-hours of electricity from Iran’s Tavanir power generation, distribution, and transmission company at a cost of Rs1.01 billion. The contract between the Central Power Purchasing Agency (CPPA) and Tavanir for importing up to 104 megawatts of electricity expired on December 31, 2021, and the cost of the electricity purchased has been allowed on a provisional basis, subject to adjustment once NEPRA decides on the extension of the contract.

NEPRA has also noted that energy worth Rs5.27bn was generated from costlier furnace oil-based power plants in October, and has directed the National Power Construction Corporation (NPCC), the National Transmission and Dispatch Company, and the CPPA to provide justification for this.

The Effect of Power Tariff Cut Down In Pesco Bills.

All the consumers of DISCOS including PESCO will see the effect of this reduction in power tariff at Rs. 32 paisa per unit for the month of October 2022. It will be in form of a Fuel Price Adjustment. As per Fuel prices on international decreasing So the Govt has decided to give the benefits to all consumer of electricity companies.

Reduction in power Tariff @ 32 Paisas.

The reduction in the power tariff of the pesco bill will be effected in December 2022 bill. The amount will be exampt from the bill of pesco company. The reduction rate @ 32 paisa is without taxes after including the taxes it will be 55 paisa. It will effect on the units consumed in the month of october 2022 pesco bill.

Energy efficiency is an important consideration when purchasing appliances, as it can help reduce energy consumption and save money on energy bills. If you want to reduce your pesco electricity bill thenHere are some tips for choosing energy-efficient appliances:

1. Look for the Energy Star label: Appliances that have earned the Energy Star label are at least 10% more energy efficient than standard models and are independently certified to save energy and money.
2. Consider the size of the appliance: A larger appliance may be more energy efficient than a smaller one, because it has more capacity to complete tasks and therefore runs for a shorter period of time.
3. Check the energy consumption ratings: Appliances with higher energy consumption ratings will cost more to run and are less energy efficient. Look for appliances with lower energy consumption ratings, which will be more energy efficient and cost-effective to run.
4. Choose appliances with efficient motors: Appliances with efficient motors, such as variable speed motors, use less energy and are more energy efficient.
5. Look for appliances with advanced features: Some appliances come with advanced features, such as energy-saving modes or smart controls, that can help reduce energy consumption.

In general, some of the most energy-efficient appliances include:

• Refrigerators: Energy-efficient refrigerators use less energy than standard models and can save up to $165 in energy costs over the life of the appliance.
• Dishwashers: Energy-efficient dishwashers use less water and energy and can save up to $40 in energy costs over the life of the appliance.
• Washing machines: Energy-efficient washing machines use less water and energy and can save up to $135 in energy costs over the life of the appliance.
• Clothes dryers: Energy-efficient clothes dryers use less energy and can save up to $100 in energy costs over the life of the appliance.
• Water heaters: Energy-efficient water heaters use less energy and can save up to $335 in energy costs over the life of the appliance.

Overall, choosing energy-efficient appliances can help reduce energy consumption and save money on energy bills. It’s important to do some research and consider the size and energy consumption ratings of the appliance when making a purchase.

Why we use energy efficient appliances?

There are several reasons why people choose to use energy-efficient appliances:

1. To save money: Energy-efficient appliances use less energy and can save money on energy bills. For example, a washing machine that is 10% more energy efficient than a standard model can save up to $135 in energy costs over the life of the appliance.
2. To reduce energy consumption: Energy-efficient appliances consume less energy, which can help reduce overall energy consumption and lower greenhouse gas emissions.
3. To be more environmentally friendly: Using energy-efficient appliances can help reduce the demand for fossil fuels, which are a major source of greenhouse gas emissions. By using less energy, people can help reduce their carbon footprint and contribute to a more sustainable future.
4. To improve the performance of appliances: Energy-efficient appliances are often designed to be more efficient and perform better than standard models. For example, energy-efficient refrigerators may have better insulation and more advanced temperature control systems, which can help keep food fresher for longer.

In summary, using energy-efficient appliances can help save money, reduce energy consumption, be more environmentally friendly, and improve appliance performance.

PESCO ONLINE BILL

NEPRA decided to charge 0.08 Paisa Per unit in the pesco electricity bill in the month of November. This increase is on the units consumed by the pesco consumer in the month of September 2022. Today on the 8th of November the NEPRA has decided to charge this amount for monthly FPA (Monthly fuel price adjustment. According to the CPPA, they demanded an increase of 20 Paisa per unit but the GOVT approved only a 0.08 Paisa increase in the pesco wapda bill in November 2022. This amount will be included in the current month.

Now again the pesco consumer will see an extra amount in the pesco bill in the box of FPA fuel price adjustment. it is a minor increase in pesco bill but it will.

One more thing is that the life line consumer of Pesco will not suffer with the increase in fuel price and as well as the K electric consumer will also not change the fpa.

The FPA will be charged @ Rs. 0.08 in this month.

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Pesco WAPDA Bill Detailed Information

Here is the complete information on the pesco bill, which everybody wants to know. it is a comprehensive guide about the pesco wapda electricity bill.

⇒CONNECTION DATE:  The connection date is the year and date when your connection is installed on your premises.

⇒CONNECTED LOAD: Connected load means a load of your house, shop, industry, and tube well at the time of using electricity.

⇒BILL MONTH: Billing month is the month on which your consumed units bill is generated.

⇒READING DATE: The date on which the meter reader takes the reading of your meter.

⇒ISSUE DATE: When the pesco bill is generated by the Computer Center or printed by the CC

⇒DUE DATE: The date when you have to pay your pesco bill is called the due date.

⇒CONSUMER ID: Pesco consumer id is consisted on 10 digits. pesco consumer can check their bill by using their consumer id.

⇒REFERENCE NO: The pesco bill reference number is the key to checking pesco bill. it is consist on 14 digits.

⇒OLD A/C NUMBER: Old reference number is shown when the reference number is changed due to ratification or change in the area of electricity by the authority. Then the new reference number is allotted to the pesco consumer

⇒LOAD:  Pesco bill load is the load that is approved by the authority on the demand of consumers When the consumer of pesco apply for new connection then pesco consumer fill the form how much load he needed.

⇒TARIFF: Pesco Tariff shows that what kind of connection is running at the site. It may be domestic, commercial, industrial or agricultural etc.

⇒DIVISION:  Division show that a big part of city belongs to on division.

⇒SUB DIVISION: A division is further is divided into sub-division for the easement fo consumer for the redressal of complaint and Appling for new connection in their local area.

⇒LOCK AGE: Lock age shows that the meter is not in use and being locked by the authority. it will tell how long or how many months it is being locked.

⇒NO of ACs: It you are using air conditioner then in this box it will show number of air conditioner you are using.

⇒UN-BILL-AGE: In any case you do not pay your bill then in the box it will appear how many month you haven’t pay your bill

⇒FEEDER NAME: Feeder name shows your area of electricity or line named.

⇒METER NO:

Meter No is the id of your meter installed at the site it is printed on the meter and inside the software of digital meter.

⇒PREVIOUS READING:

It shows the previous month reading on which you pesco bill was issued.

⇒PRESENT READING:

Your pesco bill will be generated on the present reading. It means current month reading status.

⇒MF: 

MF stands for Multiplying Factor. it is normally 1 for the domestic, shop, agricultural connection. But where there is lots of use of electricity there will be a slow meter installed with MF more than 1.  The units calculated with more than 1 mf by multiplying the advance units with mf. MF can be changed due to fault in meter or when meter becomes slow.

⇒UNITS:

In this box you will see the difference of previous and present reading. These are units which you have consumed during the month

⇒STATUS:

Status shows the condition of your meter. If your meter is ok then there is nothing in this box. But when there is fault in your meter there will be a message of Defective , when your meter is disconnected there will be P-DISC and when your meter is changed by authority then there will be Replaced. IT can also be when it is restored form P-Disc then its status will be Re-Connection.

⇒PESCO CHARGES INCLUDES:

This section will cover all the charges which goes to the PESCO Head. It means the company collect the amount. Following charges are included in this

⇒UNITS CONSUMED:

It is the totaly units consumed during the current month

⇒COST OF ELECTRICITY:

It is the pure cost of electricity without any tax. it shows only the amount after multiplying with units rate

⇒METER RENT:

If you have got pesco electricity connection on installments then there will be some amount in this box every month till the amount due is over.

⇒Fix Charges:

Fix charges are shown when you have an industrial or agricultural connection. it is based on the rate per Kwh.

⇒SERVICE RENT:

If your are using WAPDA pole for your own business then you will have to pay service rent

⇒FUEL PRICE ADJUSTMENT:

Fuel price adjustment is the rate difference b/w the actual cost and sale cost. Fuel priced charged after two month from the date of cost calculated. It can be debited to the consumer and may be credited to the pesco consumer. It is only charged when the cost price increased.

⇒F.C SURCHARGE:

Financial cost charges.

⇒QTR TARRIF ADJ/DMC:

Quarter Tariff adjustment. the consumer who consumed more than 300 units will charged quarter tariff adjustment.

⇒GOVT CHARGES:

In his head we will discuss the charges that GOVT collect. All the charges listed below.

⇒ELECTRICITY DUTY:

ED  it is the cost per units @ 1.5%

⇒TV FEE:

To save Pakistan Television the govt add a tax which named as TV FEE. It is 35 rupees for domestic and 70 rupees for Shop.

⇒GST:

General sales tax that all the consumer have to pay on the electricity bills.

⇒INCOME TAX:

Income tax amount will be included in the domestic consumer when the amount of bill exceed 15000 rupees and all commercial consumers have to pay it on every bill

⇒EXTRA TAX:

⇒FURTHER TAX:

⇒RETAILER STAX:

⇒DEFFERRED AMOUNT:

Is is the amount which is set aside due to some dispute b/w consumer and authority. some conflict or problem.

⇒OUTSTANDING AMOUNT:

It is the remaining part of the amount which the consumer have to pay it there is some king of adjustment made by the authority on the request of consumer.

⇒TOTAL CHARGES:

Total charges included that both PESCO charges and GOVT charges

⇒ARREAR/AGE: If you have not paid you bill last month or some amount debited to you account then it will be appear in the arrear/age box.

⇒CURRENT BILL: This shows the current month bill of units you have consumed

⇒BILL ADJUSTMENT: If there is change in the PESCO bill, it may be reading verification, fuel price adjustment or any other change in bill will appear in the adjustment box.

⇒INSTALLEMENT: If you can not pay bill and want to make a part of payment. On the approval of authority your bill will be divided into 2, 3,4, or as many part allowed by authority. this box will show the number of installment.

⇒SUBSIDIES: If GOVT give some relief to the consumer of PESCO then it will appear in the subsidies box.

⇒TOTAL FPA: After including all the tax of FPA the amount will appear in the Total FPA box.

⇒PAYABLE WITHIN DUE DATE: it is the actual amount which you have to pay within the given due date.

⇒L.P.SURCHARGE: LPS mean late payment surcharges. if you don’s pay your PESCO bill in time or in due date and now you want to pay your bill after date then you have to pay the fine. it is called Late payment surcharge.

⇒PAYABLE AFTER DUE DATE: It will be the total amount after including the LPS. it is the amount after the due date.

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